Professional Services

 

  1. Onsite Services
  2. Project Management
  3. CTO Services
  4. Benchwork

Onsite Support

  • Hardware Installation or replacement
  • Software Installation
  • Implementation of Network Infrastructure (routers, switches)
  • Operating System Installation / Reinstallation
  • LAN Construction
  • Structured Cabling
  • WAN/MAN Construction
  • VPN Implementation
  • Telco/ISP Installation and Implementation
  • LAN (Local Area Network) design, implementation and maintenance
  • Server integration, upgrades and migrations
  • Implementation of Network Infrastructure (routers, switches)
  • Virus, Spyware, Malware Removal
  • WAN connectivity (branch office connectivity via DSL/CABLE/T1 or VPN)
  • Broadband and Telco Line management (DSL, Cable, ISDN, T1, Fractional T, Frame Relay)
  • Desktop Rollouts and Deployments
  • Category 5e Data Cable Installation
  • Consultation Services

Project Management

ETS will assist you with any IT project that you desire to rollout. ETS will do this while preventing you to make mistakes that many businesses make while try to act as their own "General Contractor". We do all this while keeping the project on time, within the budget, exceeding your expectations, and keeping you constantly informed of the status.

We do the following:

Planning - We will plan the project to your specifications making sure everything is in place beforerollout.

Analysis - We analyze all project plans before execution to ensure maximum viability. We want to ensure that your organization will experience minimal unplanned downtime.

Execute - We will execute the stated plan on time, in budget. We will constantly guard against issues that may cause delay or project failure to ensure 100% client satisfaction.

A few examples of IT projects include:

  • BDR (Backup/Disaster recovery) Planning and Implementation
  • Office Relocations
  • New Site Setup
  • Network Overhaul
  • Software Upgrades
  • Security Audits
  • VOIP system implementation

Clients enrolled in ETS Chief Technology Services are assigned a Chief Technology Officer (CTO) whose priority is to keep their business on the fast track to success. CTO Services give ETS clients access to highly experienced IT managers who are experts in applying business technology to achieve business goals. Your CTO has the ultimate responsibility for making sure your business is gaining as much value from this service. ETS CTO Services include:

  • Current Technology Assessment
  • Business Objectives Meeting
  • Quarterly Service Review
  • Annual Service Review
  • Backup Review
  • Sensitive Data Review
  • Hardware Lifecycle Review
  • Annual Plan
  • Quarterly External Security Review
  • Business Continuity Planning

ETS has a full service repair lab built specifically to service computers, laptops, servers and most other IT appliances. We can perforn most upgrades, builds and customizations as well data recovery from non-functional hard drives. Services include but are not limited to:

  • Servers, PC’s, Laptops, Firewalls, Routers and Switches repair
  • Microsoft Windows XP Pro Desktop Operating Systems installation and repair
  • Microsoft Office 2000, 2003 and 2007 installation and repair
  • Microsoft Windows Server 2003 and Small Business Server 2003 installation and repair
  • Microsoft Exchange Server 2003, 2007 and 2010 installation and repair
  • Microsoft SQL Server 2000 and 2005 installation and repair
  • Server build and customization
  • Desktop and Laptop build and customization
  • Firewall build and customization
  • Upgrades to all major systems
  • Drop off service for all major manufacturers or PC's, Laptops and Servers

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