Nationwide Coverage

ETS is a partner in the Ingram Micro Services Network (IMSN). This unables us to offer the highest level of services to our clients on a nationwide and global level.

"We decided to partner with IMSN because of the careful selection process, SLA guarantees, attention to detail and the non-compete/non-disclosure procedures that they have in place. IMSN really carries forward the commitment to excellence for our clients that we do. We feel like IMSN will be an invaluable asset to both ETS and our clients."

Tony DeGonia
VP, GM

Ingram Micro Services Network is:

• North American field & professional IT services delivery organization
• Offers pre-and post-sales break/fix, professional and consultative IT services
• Designs, deploys and supports hardware and software products across diverse technology sets
• Secure and trusted partners, backed by a Fortune 100 company
• High quality delivery assurance

IMSN utilizes the best solution providers in local markets rather than relying on independent subcontracted technicians

Our partners:

• Have invested in infrastructure and training
• Understand the importance of building and maintaining customer relationships
• Are experts on the needs of small to midsize businesses
• Have experience in vertical and local marketsFocus on quality
• Professional, business-grade solution providers — not “hired guns”
• SLA-driven model
• Quality and compliance subcommittees
• End-user customer satisfaction surveys