CloudExchange 2010

Increase your business’s efficiency with Hosted Microsoft Exchange 2010 from ETS. Exchange 2010 includes many new features to help your employees boost their productivity by offering a consistent inbox, calendaring and contacts experience across the PC, browser and mobile phone. 
Outlook/Outlook Web App 2010 enhancements include:

• Conversation View: Groups messages from a single conversation together which can then be managed, moved and deleted.
• Single Page of Messages: All messages are displayed on one page regardless of the size of the folder.
• Nickname Cache: Helps users address email more quickly by providing a suggested name list as a new address is typed.
• Filters: Now easier to apply from a convenient dropdown menu with common options.
• Search: More powerful with advanced queries.
• View Shared Calendar and Contacts: Providing the ability to check schedules and availability of users.
• Presence: Colorful indicators to let the user know if their contact is available to chat.
• Instant Messaging (IM): Contains OCS instant messaging functionality within the client.
• SMS Sync: Exchange ActiveSync® now provides the ability to send and receive SMS text messages from OWA on devices with Windows 6.1 or later.

OWA 2010 is now available through multiple browsers, allowing you to easily deploy a feature-rich Outlook experience in Internet Explorer 7+, Firefox 3+ and Safari 3+ browsers.

Do More with Mobility

Plus, updated ActiveSync features available with Exchange 2010 extend productivity enhancements to mobile workers:  

• Conversation View
• Nickname Cache
• Reply State: The icon update helps answer the question, “Did I handle that email yet?”
• Installable client: Upgrading email functionality no longer requires users to update their phones. All the latest features of Exchange are available to any mobile device that has Windows Mobile 6.1 or later

CloudExchange Service Add-Ons

A number of additional features can be added to your Hosted Exchange service to increase your productivity and security. 

• Resource Mailbox: a simple and efficient way to utilize resources like meeting locations and equipment.
• Company Disclaimer: add HTML or text disclaimers to your messages to communicate a company-wide email policy.
• Compliant Archiving: retain your email and electronic records for compliance with HIPAA, Sarbanes-Oxley and other regulations.
• Directory Link: sync username/password and other user attributes between your on-premise and hosted applications.
• Policy-based Encrypted Email: Easily encrypts emails based on company-wide rules and policy you set up and manage — all without disrupting day-to-day workflow.

Mobile Email Solutions

Hosted mobile email solutions let you easily and quickly enable secure, robust, business-grade mobile email for BlackBerry® and ActiveSync-enabled PDAs and smartphones.   Using “push” technology, mobile email solutions give you all of the features of your PC- or browser-based email right from your mobile phone.

No matter your mobile device, platform or wireless carrier preference, our solutions will help you stay connected to colleagues, partners, and customers so you can keep your business moving no matter where you are.

Message Mirror

MessageMirror from ETS provides your business with a simple, powerful archiving solution for storing, retrieving and searching all the emails sent and received through your hosted Exchange service.  With MessageMirror you can:

• Keep backup copies of emails
• Recover deleted items
• Reduce primary mailbox size
• Conduct cross-mailbox searches

Back-up your Mission-critical Data

Email is a critical business communication tool for you and might be the single place that your company houses: 

• Final copies of documents
• Message strings of critical conversations between employees, partners and customers
• Important calendar events

MessageMirror helps you protect your business from inadvertently – or even intentionally – losing critical emails and all the important intellectual property contained within them.  It gives you the benefit of a centralized, automated email backup solution, without having to deploy a full-blown compliant archiving solution. 

How does MessageMirror work?

MessageMirror uses Microsoft Exchange journaling to create a copy of every inbound and outbound email, internal and external, and store it in the MessageMirror archive.  The MessageMirror archive mailbox can then be searched using Microsoft Outlook to find and/or restore emails. 
MessageMirror can be used for some or all of your mailboxes.  Just log into the control panel to activate the service, and select the mailboxes you wish to archive.  Through the control panel you can also manage access permissions to the MessageMirror mailbox, as well as define policies for message retention and deletion. 

MessageMirror is available from ETS as an add-on to your Hosted Exchange 2010 service.